By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and you have given us your consent to make purchases on our site.
The personal data you entered are processed by Underground Noises Records, division of TORTONIA STUDIO PRODUZIONI MUSICALI – VAT number 10494310013 for purposes related to the provision of the services requested by you to complete commercial negotiations and supply of services.
The treatments will take place in electronic form and will be made available to third parties (External Data Processors) within the European Union, regularly contracted by the Data Controller and who offer adequate security guarantees, necessary for the provision of essential services to satisfy your needs. These External Managers, the list of which is available upon request, may belong to categories of subjects that support the Data Controller in providing the services offered through this site (such as, by way of example: shippers, software developers and website managers).
We ship all over the world, shipping costs vary according to the destination country:
- Italy – 6.00 €
- European Union (UE) – 10.00 €
- Rest of the world – 20.00 €
We only refund or replace damaged or defective products.
In the event that a product needs to be replaced or refunded, contact us on firstname.lastname@example.org describing the problem and possibly attaching a photo in case of damaged product.
Please note, you must notify us of any damage within 15 days of receiving the item to receive a replacement or refund. You have 30 days to return the item for a replacement or refund. Exchanges and refunds will not be processed past 7 days of receiving the damaged item.
Please also note that we only cover shipping on returns for damaged or defective items.
Our delivery address is Tortonia Studo – Via del Beffa, 13, 10046 Poirino (TO) – Italy
All product pricing are subject to change at anytime without notice, at the sole discretion of us.
Certain products may be available exclusively online through the website. These products may have limited quantities and are subject to return or exchange only according to our refund policy.
We reserve the right to limit the sales of our products to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer.
We reserve the right to refuse any order placed with us. We may, in our sole discretion, limit or cancel the quantities purchased per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. In the event that we make a change or cancel an order, we may attempt to notify you by contacting the email and / or billing address / phone number provided when placing your order.
You may not use our products for any illegal or unauthorized purpose or violate the laws in your jurisdiction (including but not limited to copyright laws).